HAPP AI
in a restaurant
How one AI assistant replaced a phone administrator β taking bookings, answering questions, and collecting reviews around the clock.
What HAPP AI does in a restaurant
From booking a table to collecting reviews β the assistant guides every guest at every step.
Table bookings 24/7
A guest messages β the assistant clarifies details and confirms the booking without staff.
Question answering
Menu, allergens, parking, kids meals β the assistant knows everything and replies instantly.
What's on the menu?
β Sending the menu PDF now.
Orders and delivery
Takes orders, confirms the address and passes to the kitchen or CRM β no operator needed.
Review collection
An hour after the visit the assistant asks guests to rate their experience and leave a review on Google or Tripadvisor.
Post-visit request
Always available
At 3 AM, on weekends and holidays β the assistant responds in seconds while the administrator rests.
03:42 β guest messaged
Reply in 2 seconds
Hear how AI talks to a guest
A real call recording β a guest books a table through the HAPP AI voice assistant.
Restaurant Β· Voice assistant
Guest books a table for two
Numbers that speak for themselves
Real restaurant metrics 30 days after connecting HAPP AI.
of guest requests handled by AI without a manager
87%Bookings
bookings per month via messengers
Response
response time to a guest at any hour
What restaurant owners say
We used to lose bookings every evening β the administrator couldn't keep up with Instagram and Telegram at the same time. After HAPP AI our bookings grew by 40%, and the staff finally focused on guests in the hall rather than the phone.
Olena Moroz
Owner, Terasa Restaurant
How to connect HAPP AI to a restaurant
From sign-up to the first booking β under an hour.
Step 1
Connect your messengers
Connect Telegram, Instagram, Viber or WhatsApp β whichever channels your guests already use to reach you.
- 1Sign up at my.happ.tools
- 2Connect the required channels in the Channels section
- 3Check incoming messages in the unified inbox
Supported channels
- Telegram
- Instagram Direct
- Viber
- WhatsApp Business
- Facebook Messenger
Step 2
Configure the assistant
Upload the menu, set opening hours and scripts β the assistant will start responding and booking immediately after launch.
- 1Upload your menu and restaurant information
- 2Set up booking and reply scripts
- 3Launch the assistant and test the first call
What to prepare
- Menu in PDF or text format
- Opening hours and contact details
- Parking info and address
HAPP AI works in your industry
Restaurants are one of dozens of use cases. See how HAPP AI solves challenges in other niches.
Grand Hotel
β Deluxe Room booked
Jun 15β17 Β· 2 nights Β· β¬105
Hotel
Room bookings, guest Q&A, transfers and check-in via messengers.
Available Β· Monday
Beauty salon
Master bookings, reminders, rebooking and review collection β fully automated.
Appointment confirmed
Dr. Kovalchuk Β· Therapist
Tomorrow, 09:30
Medical centre
Appointment booking, confirmations, reminders and patient FAQ β without receptionists.
Frequently asked questions
Answers to the most common questions about HAPP AI for restaurants.
Can the assistant accept bookings without staff involvement?
Yes. The assistant clarifies date, time, party size and preferences on its own, then confirms the booking and sends reminders β no administrator needed.
How does a guest book β by phone or in a messenger?
HAPP AI supports both: voice calls (AI answers instead of the administrator) and text messages in Telegram, Instagram, Viber, WhatsApp.
Does HAPP integrate with the restaurant's booking system?
Yes, HAPP AI connects to popular CRMs and booking systems. For custom systems β integration via API or Webhook.
What happens if a guest asks an unusual question?
If the question falls outside the script, the assistant transfers the conversation to the administrator with full chat context β nothing is lost.
How much does it cost?
Pricing depends on your chosen HAPP AI plan and the number of connected channels. Contact us and we'll find the best fit for your restaurant.
