# One app — all your store's conversations > AI platform for managing chats in online stores. Instagram, Viber, Telegram, WhatsApp, Messenger — every channel in one window. - **Page:** https://happ.tools/chat - **Product:** AI platform for managing chats in online stores. Instagram, Viber, Telegram, WhatsApp, Messenger — all channels in one window. Setup in 10 minutes. - **Action:** [Open HAPP Dashboard](https://my.happ.tools/) ## Every day means lost sales *The problem* If you can't see every chat — you can't control sales. - **Managers juggle 5 different apps** — Instagram, Telegram, Viber — separately. Every switch costs seconds that add up to hours. 71 unread across five apps - **23% of messages go unanswered** — A customer writes in the evening — the manager opens it next morning. Half already bought elsewhere. 3 of 4 no reply · 21:00 — 23:59 - **The owner can't see what's happening** — How many leads today? Who's burning customers? Without analytics it's all guesswork. −18% conversion · 7 days ## Launch in 3 steps *How it works* From signup to your first automated message — 10 minutes. 1. **Connect channels** — Telegram, Instagram, WhatsApp, Viber, Facebook Messenger — one click each. No code. 5 min 2. **Configure AI** — Load your catalog from SalesDrive or keyCRM. Define reply scenarios. Done. 3 min 3. **Monitor sales** — Manager scores, conversation analytics, lost-lead reports — in real time. From day one ## Why store owners choose Happ *Key Capabilities* Everything a store needs to run its conversations — in one window, with AI on the first line. - **Every channel in one window** — Telegram, Instagram, WhatsApp, Viber, Messenger — one list, one keyboard. Your team stops switching between five apps. - **Sells while the store sleeps** — A question at 23:47 is answered at 23:47. By morning it is an order in your CRM, not an unread badge. - **Reads photos, voice and Stories** — A product photo, a voice note, a Story reply — AI works out what the customer wants and answers in the thread. - **Answers from live stock** — Products, prices and availability sync from SalesDrive or keyCRM on their own — the AI never sells what you don’t have. - **Live in ten minutes** — QR code for Telegram, OAuth for Instagram — no developers required. The first automated reply goes out today, not next sprint. - **The owner finally sees the numbers** — Leads, first-reply time and a score per manager — one screen that updates as conversations happen, not a report next month. ## Connect in 1 click *Channels* No code. No developers. Scan a QR or confirm an OAuth flow — your channel is live. - **Messengers** (5 channels) — Facebook: OAuth; Viber: QR code; Telegram: QR code; Instagram: OAuth; WhatsApp: QR code - **CRM systems** (5 integrations) — SalesDrive: Orders, stock, delivery; keyCRM: Pipeline & automations; NetHunt: CRM inside Gmail; Odoo: ERP + sales; Google Sheets: Simple reports & export - **Telephony** (5 carriers) — Binotel: Cloud PBX for business; Ringostat: Call tracking & analytics; Phonet: Ukrainian IP telephony; UniTalk: Calls + CRM in one; StreamTelecom: SIP & virtual numbers CRM, telephony, catalog — everything syncs automatically. No migrations, no duplicated data. ## Tailored to your vertical *Built for your vertical* Ready-made scenarios per vertical — live in days, not months. Pick your niche and launch proven flows. - **Fintech / Banking** — Loan payment reminders; Soft collection (0–30 days overdue); Suspicious transaction confirmation; Approval & new-product notifications - **EdTech** — Trial lesson booking; Course payment reminders; Feedback / NPS after a module; Re-engaging dropped students - **E-commerce / Retail** — Order confirmation from the site; Follow-up on uncollected parcels; Re-engaging dormant buyers (90+ days); Voice product search by catalog - **Healthcare** — Appointment booking, doctor & slot; Visit reminder 24h before; Primary-care declaration signing; Test-results notifications - **Beauty / Wellness** — Treatment booking; Day-before confirmation; Re-engaging lapsed clients; Upselling related treatments - **HoReCa** — Table or room reservations; Taking delivery orders; FAQ: hours, location, menu; Feedback after a visit - **Logistics / Delivery** — Address & delivery-time confirmation; Customer-initiated slot rescheduling; Follow-up on undelivered shipments; Complaint intake & escalation - **Real Estate / Auto** — Qualifying leads from ads; Viewing / test-drive booking; Calling the “didn’t buy a year ago” base ## Why not just 5 apps yourself? *Comparison* What you get with Happ — vs. cobbling it together yourself or living with a generic CRM module. | What you get | Happ AI Chat | DIY · 5 apps | Generic CRM chat | | --- | --- | --- | --- | | 5 messengers in one window | Yes | No | Partial | | AI replies 24/7 | Yes | No | Partial | | Photo / voice / Stories recognition | Yes | No | No | | Catalog sync from CRM | Yes | No | Yes | | AI scoring for managers | Yes | No | No | | Owner dashboard | Yes | No | Partial | | Time to set up | 10 min | weeks | days | Numbers: setups across 200+ Happ stores, Q1-Q2 2026. ## Frequently asked questions *FAQ* Answers to common questions about Happ AI Chat ### How long does setup take? Most stores launch in 10-15 minutes. Connecting messengers — one click. Catalog sync with CRM — automatic. ### Will AI replace my managers? No. Happ is an AI co-worker that helps your team work faster. AI handles routine inquiries, and passes complex ones to managers. ### Which messengers are supported? Instagram, Viber, Telegram, WhatsApp, Facebook Messenger. All channels work in one interface. ### Can AI recognize photos and voice messages? Yes, on Pro plan and above. AI recognizes product photos, voice messages, videos, and stories. ### How do I connect my product catalog? Through ready integrations with SalesDrive or keyCRM. The catalog syncs automatically every 6 hours. ### Is there a mobile app? Yes. Managers respond to customers from their phone, and owners monitor conversation quality in real time. ### What happens if I exceed the message limit? The service is not blocked. Overage is billed at your plan's rate, but you'll receive a notification at 80% usage so you can upgrade or top up in time. ### Can I upgrade mid-month? Yes. Plan changes are instant. The difference is prorated against the remaining days in your billing period. Downgrades take effect from the next period. ## Pricing Every plan and the per-minute rate of every model: [https://happ.tools/pricing](https://happ.tools/pricing) — as markdown, [https://happ.tools/pricing.md](https://happ.tools/pricing.md).