AI Chat for E-commerce

One app — all your store's conversations

AI platform for managing chats in online stores.Instagram, Viber, Telegram, WhatsApp, Messenger — every channel in one window.

Telegram
Viber
Instagram
Facebook
WhatsApp
The problem

Every day means lost sales

If you can't see every chat — you can't control sales.

01

Managers juggle 5 different apps

Instagram, Telegram, Viber — separately. Every switch costs seconds that add up to hours.

02

23% of messages go unanswered

A customer writes in the evening — the manager opens it next morning. Half already bought elsewhere.

03

The owner can't see what's happening

How many leads today? Who's burning customers? Without analytics it's all guesswork.

How it works

Launch in 3 steps

From signup to your first automated message — 10 minutes.

  1. 01

    Connect channels

    5 min

    Telegram, Instagram, WhatsApp, Viber, Facebook Messenger — one click each. No code.

  2. 02

    Configure AI

    3 min

    Load your catalog from SalesDrive or keyCRM. Define reply scenarios. Done.

  3. 03

    Monitor sales

    From day one

    Manager scores, conversation analytics, lost-lead reports — in real time.

my.happ.tools / integrations

Integrations

Messengers

Messenger
Messenger
  • Integration with Facebook Messenger
  • Receive and send messages
WhatsApp Business
WhatsApp Business
  • Receive messages from customers in WhatsApp Business
  • Send messages and automated replies in WhatsApp Business
WhatsApp
WhatsApp
  • Receive messages from customers in WhatsApp
  • Send messages and auto-replies
Telegram
Telegram
  • Receive incoming messages from customers
  • Send messages to customers on behalf of the assistant
Telegram Bot
Telegram Bot
  • Connect your Telegram bot to receive messages
  • Automated responses via Bot API
Instagram
Instagram
  • Receive incoming messages and requests in Instagram
  • Send messages and automate responses
Viber E-chat
Viber E-chat
  • Template responses and automated messaging
  • Customer correspondence and chat management
Cu
Custom Messenger
  • Connect your own messenger via webhooks
  • Send AI replies back to your system
Wi
Widget
  • Embeddable chat widget for your website
  • Real-time conversations with AI assistant

Push Notifications

Telegram Push
Telegram Push
  • Send order updates and call alerts to Telegram
  • Real-time chat notifications
Go
Google Sheets
  • Export new leads and orders to a spreadsheet
  • Append rows automatically

CRM

KeyCRM
KeyCRM
  • Synchronize customer data with KeyCRM
  • Automatically create and update deals
  • Track customer interaction history
Nethunt
Nethunt
  • Integrate with NetHunt CRM system
  • Manage contacts and deals
  • Automate sales processes
Od
Odoo
  • Search contacts by phone number
  • Automatic order creation
  • Synchronize data with Odoo CRM
SalesDrive
SalesDrive
  • Connect to SalesDrive CRM
  • Synchronize leads and contacts
  • Automate sales pipeline
Bo
Bookon
Coming soon
  • Integration with BookOn booking system
  • Manage appointments and reservations
  • Automate client scheduling
Sm
SmartCRM
Coming soon
  • Connect assistant to SmartCRM
  • Synchronize customer database
  • Automate CRM workflows
Al
Altegio
Coming soon
  • Integration with Altegio booking system
  • Manage appointments and schedule
  • Automate client booking and reminders

Vector Databases

Qd
Qdrant
  • High-performance vector search
  • Self-hosted or managed
  • Long-term assistant memory
Capabilities

Why store owners choose Happ

Everything you need to run an AI-powered chat for your store — in one product.

01
Inbox

Every channel in one window

Telegram, Instagram, WhatsApp, Viber, Facebook Messenger. Your team stops switching apps.

Inbox5
AllUnreadAI
  • O
    I

    O. Petrenko

    Got it in L?

    14:282
  • I
    T

    I. Koval

    How much is delivery?

    14:211
  • M
    W

    M. Shevchenko

    Thanks! Ordering.

    13:55
02
Always on

AI replies 24/7

Never misses a question at night, on weekends, or while your manager is on vacation.

127 chats

≈ 4 s

92% auto-replies

03
Any format

Photos, voice, video, Stories

AI reads attachments, captions in Stories, and handles voice messages.

Aurora jacket · S

image · 1.2MB

0:14

Story · @store

читаю підпис · AI

AI
04
Quick start

Connect in 10 minutes

QR code for Telegram. One click for Instagram. No developers required.

QR
Scan QR + OAuth08:34
05
Catalog

Products from your CRM — auto

SalesDrive, keyCRM, Odoo — products, prices, stock synced automatically.

SalesDrive
Happ

Aurora jacket

$95In stock: 4

refreshes every 6h

06
Control

Owner dashboard

How many leads, replies, and which manager replied first — on one screen.

  • A score for every manager, from their chats
  • How many leads — and how many went unanswered
  • Conversion and trends — in real time
Today · 14:32live

Leads

47

+12 vs last week

Replied

89%

+4% vs last week

Conversion

23%

+3% vs last week

Channels

Connect in 1 click

No code. No developers. Scan a QR or confirm an OAuth flow — your channel is live.

Facebook

OAuth

Viber

QR code

Telegram

QR code

Instagram

OAuth

WhatsApp

QR code
Integrations

Works with your stack

CRM, telephony, catalog — everything syncs automatically. No migrations, no duplicated data.

Live · refreshes every 6h

Built for your vertical

Tailored to your vertical

Ready-made scenarios per vertical — live in days, not months. Pick your niche and launch proven flows.

Fintech / Banking

  • Loan payment reminders
  • Soft collection (0–30 days overdue)
  • Suspicious transaction confirmation
  • Approval & new-product notifications

EdTech

  • Trial lesson booking
  • Course payment reminders
  • Feedback / NPS after a module
  • Re-engaging dropped students

E-commerce / Retail

  • Order confirmation from the site
  • Follow-up on uncollected parcels
  • Re-engaging dormant buyers (90+ days)
  • Voice product search by catalog

Healthcare

  • Appointment booking, doctor & slot
  • Visit reminder 24h before
  • Primary-care declaration signing
  • Test-results notifications

Beauty / Wellness

  • Treatment booking
  • Day-before confirmation
  • Re-engaging lapsed clients
  • Upselling related treatments

HoReCa

  • Table or room reservations
  • Taking delivery orders
  • FAQ: hours, location, menu
  • Feedback after a visit

Logistics / Delivery

  • Address & delivery-time confirmation
  • Customer-initiated slot rescheduling
  • Follow-up on undelivered shipments
  • Complaint intake & escalation

Real Estate / Auto

  • Qualifying leads from ads
  • Viewing / test-drive booking
  • Calling the “didn’t buy a year ago” base
Comparison

Why not just 5 apps yourself?

What you get with Happ — vs. cobbling it together yourself or living with a generic CRM module.

Happ
DIY
CRM
5 messengers in one window
AI replies 24/7
Photo / voice / Stories recognition
Catalog sync from CRM
AI scoring for managers
Owner dashboard
Time to set up
10 min
weeks
days
SupportedPartialNot available

Numbers: setups across 200+ Happ stores, Q1-Q2 2026.

Pricing

Choose your plan

Transparent pricing. Full access. No long-term commitments.

Small teams
EntrepreneurGet started in chats & calls
$49/month
Try for free
  • 3 managers · 9 messengers
  • 3 telephony lines · 2 monitors
  • Transcription & sentiment analysis
  • Manager scoring · any language
  • 30-day history
Most popular
Best for business
TeamMost popular choice
$199/month
Try for free
  • 10 managers · 30 messengers
  • 10 telephony lines · 6 monitors
  • Everything in Entrepreneur
  • Scoring templates · key moments
  • Weekly email reports · Sheets export
  • 12-month history
For sales departments
CompanyScale & control
$499/month
Try for free
  • 25 managers · 75 messengers
  • 25 telephony lines · 15 monitors
  • Everything in Team
  • Advanced analytics · manager comparison
  • API access · daily reports
  • Unlimited history

Enterprise

Built for large organizations

Custom pricing, a dedicated server, SLAs, AI tuned to your processes, on-premise.

  • Unlimited managers & channels
  • Dedicated server · SLA
  • Custom integrations · on-premise
Contact us

Pay upfront — get a discount

Choose your billing period at checkout — the discount applies automatically.

−10%

3 months

−15%

6 months

−20%

12 months

+bonus

on top-up

FAQ

Frequently asked questions

Answers to common questions about Happ AI Chat

How long does setup take?

Most stores launch in 10-15 minutes. Connecting messengers — one click. Catalog sync with CRM — automatic.

Will AI replace my managers?

No. Happ is an AI co-worker that helps your team work faster. AI handles routine inquiries, and passes complex ones to managers.

Which messengers are supported?

Instagram, Viber, Telegram, WhatsApp, Facebook Messenger. All channels work in one interface.

Can AI recognize photos and voice messages?

Yes, on Pro plan and above. AI recognizes product photos, voice messages, videos, and stories.

How do I connect my product catalog?

Through ready integrations with SalesDrive or keyCRM. The catalog syncs automatically every 6 hours.

Is there a mobile app?

Yes. Managers respond to customers from their phone, and owners monitor conversation quality in real time.

What happens if I exceed the message limit?

The service is not blocked. Overage is billed at your plan's rate, but you'll receive a notification at 80% usage so you can upgrade or top up in time.

Can I upgrade mid-month?

Yes. Plan changes are instant. The difference is prorated against the remaining days in your billing period. Downgrades take effect from the next period.

Ready to connect
all your messengers?

+380

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