Upload history from Telegram, Instagram, WhatsApp, Viber —
AI analyzes every dialog and shows who sells and who loses leads.
Telegram
Viber
Instagram
Facebook
WhatsAppUntil you see how your team talks with customers, you can’t control conversion.
A customer writes on Instagram, then Viber — the rep never sees it. A hot lead goes to a competitor.
You have numbers, but not the substance of the talks. Who sells and who brushes clients off — unknown.
You wrote the script and trained your team — but checking 100% of dialogs by hand is impossible.
Upload your dialogs and the empty dashboard comes alive on its own: scoring, conversion, AI performance and tokens fill in before your eyes.
Overview
Calls
0
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Avg. duration
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Tokens spent
0k
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Total sessions
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Unique contacts
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AI-handled
0%
↑ 0%
Usage timeline
AI performance
0
AI sessions
0
Manual
Assistants
Assistant metrics
Dialogs over time
Channels & contacts
Channel metrics
Contact stats
0
Unique
0
New
0
Returning
Channels over time
Activity heatmap
Top contacts
Tokens & tools
Total cost
$0.00
Total tokens
0
Tokens by model
Tokens by assistant
Token usage
Calls by number
Recent contacts
A full picture of chat quality — no manual checking. AI reads every dialog and shows who's really selling.
AI scores every dialog on 10+ criteria: speed, script adherence, objection handling, closing for action.
Sarah K.
142 dial. · 0:48 reply
Andrew M.
118 dial. · 1:12 reply
Irene S.
96 dial. · 2:04 reply
Peter V.
71 dial. · 3:20 reply
Mike L.
58 dial. · 4:50 reply
AI finds dialogs where the customer was ready to buy but the rep didn't close — with quotes.
AI: reach out first with a −10% offer — 64% recovery chance
Who leads, who lags — and how your conversion compares to your niche.
Upload a checklist — AI verifies every conversation stage in 100% of dialogs.
Export analysis results to PDF, Excel, CSV or Google Sheets — for management, finance or your CRM.
PDF report
1.2 MB
Excel
320 KB
CSV
84 KB
Google Sheets
online
How many dialogs, the team score, how many lost leads — on one screen, in real time.
Dialogs
142
+18 this week
Score
66
+4 this week
Lost
14
−6 this week
Messengers, CRMs and chat platforms — connect in one click, everything syncs automatically.
Live · refreshes every 6h
From connecting to your first report — in 24 hours.
Telegram, Instagram, WhatsApp, Viber, Facebook — one click. Or upload a CSV export.
Sentiment, funnel stages, script adherence, missed leads — broken down per manager.
Scoring, top lost deals, team benchmark, and exactly what to improve to lift conversion.
What Happ AI analysis gives you — vs. manual QA or reports you piece together from your CRM.
| What you get | Happ AI analysis Recommended | Manual QA | CRM reports |
|---|---|---|---|
| Analyzes 100% of dialogs | |||
| Score for every manager | |||
| Lost-lead detection | |||
| Script adherence | |||
| Sentiment & nuance | |||
| Quantitative reports (leads, volume) | |||
| Time to first report | 24 hrs | weeks | days |
Based on rollouts across 200+ sales teams, Q1-Q2 2026.
Transparent pricing by dialog volume. Every feature on every plan.
Enterprise
Custom pricing, a dedicated server, SLAs, AI tuned to your processes, on-premise.
Pay upfront — get a discount
Choose your billing period at checkout — the discount applies automatically.
−10%
3 months
−15%
6 months
−20%
12 months
+bonus
on top-up
Answers to common questions about chat analysis
Yes. All data is encrypted (AES-256) in transit and at rest, accessible only to your team. GDPR-compliant, data stored in EU, we sign NDA and DPA.
Telegram, Instagram Direct, WhatsApp Business, Viber, Facebook Messenger. Plus CSV or JSON exports from chat platforms (keyCRM, NetHunt, Intercom, Bitrix).
No. If you already use our chat module — chat analysis is included inside the platform. You can buy a standalone analytics subscription if your chats are in another service.
Up to 1,000 dialogs — 15–30 minutes. Large batches (10,000+) — a few hours. Email and in-platform notifications when your report is ready.
Yes. Upload your sales script or checklist — AI checks adherence in every dialog. Custom metrics available starting from the Basic plan.
Scoring per manager, top lost leads with reasons, response heatmap, script adherence percentage, team and industry benchmark, training recommendations.
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