Upload call recordings or connect your telephony — AI transcribes, detects emotions and shows exactly where deals are lost.
50 calls · First report in 48 hours · No credit card
Until you hear how your team speaks with customers, you can't control how many deals are slipping away.
The prospect leaves without you knowing whether they were even qualified. 30% of calls end with the rep promising to 'think about it' — and nothing is followed up.
Client says 'too expensive' — rep says 'ok then'. Client mentions a competitor — nobody reacts. That's not a script, that's surrendering the deal without a fight.
The other 95% is a black box. You don't know how many deals are lost every day or who specifically is losing them. No control.
Upload your dialogs and the empty dashboard comes alive on its own: scoring, conversion, AI performance and tokens fill in before your eyes.
Overview
Calls
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Tokens spent
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Total sessions
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Unique contacts
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AI-handled
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Usage timeline
AI performance
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AI sessions
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Manual
Assistants
Assistant metrics
Dialogs over time
Channels & contacts
Channel metrics
Contact stats
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Unique
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New
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Returning
Channels over time
Activity heatmap
Top contacts
Tokens & tools
Total cost
$0.00
Total tokens
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Tokens by model
Tokens by assistant
Token usage
Calls by number
Recent contacts
A full picture of chat quality — no manual checking. AI reads every dialog and shows who's really selling.
AI scores every dialog on 10+ criteria: speed, script adherence, objection handling, closing for action.
Sarah K.
142 dial. · 0:48 reply
Andrew M.
118 dial. · 1:12 reply
Irene S.
96 dial. · 2:04 reply
Peter V.
71 dial. · 3:20 reply
Mike L.
58 dial. · 4:50 reply
AI finds dialogs where the customer was ready to buy but the rep didn't close — with quotes.
AI: reach out first with a −10% offer — 64% recovery chance
Who leads, who lags — and how your conversion compares to your niche.
Upload a checklist — AI verifies every conversation stage in 100% of dialogs.
Export analysis results to PDF, Excel, CSV or Google Sheets — for management, finance or your CRM.
PDF report
1.2 MB
Excel
320 KB
CSV
84 KB
Google Sheets
online
How many dialogs, the team score, how many lost leads — on one screen, in real time.
Dialogs
142
+18 this week
Score
66
+4 this week
Lost
14
−6 this week
Every call is broken down into emotions, scoring, rejection reasons and recommendations — automatically.
AI scores 100% of calls against your checklist — opening, need, objection, close.
Analysis automation
100%
of calls analyzed without manual listening. First report in 48 hours.
Telephony integrations
Emotions & tone
Where the customer "decided" — pace, pauses, voice tone.
Top rejection reasons
From connecting your telephony to your first report — in 48 hours.
Binotel, Phonet, Ringostat, Asterisk — one click. Or drag MP3/WAV files into the interface.
UA / EN recognition, emotions, conversation stages, objections — all broken down per manager.
Team benchmark, top lost deals, training recommendations — all in your dashboard.
Ready-made connectors for popular telephonies and CRMs — no developers required.
Telephony
CRM
Also: Odoo · Bitrix24 · Pipedrive · Google Sheets · HubSpot
Transparent platform pricing. Every feature on every plan.
Enterprise
Custom pricing, a dedicated server, SLAs, AI tuned to your processes, on-premise.
Pay upfront — get a discount
Choose your billing period at checkout — the discount applies automatically.
−10%
3 months
−15%
6 months
−20%
12 months
+bonus
on top-up
Answers to common questions about call analysis
For clean recordings in English, Ukrainian or Russian — 94–97%. For noisy or multi-speaker audio — 88–92%. We use our own models tuned to real business-conversation context.
Binotel, Phonet, Ringostat, UniTalk, Asterisk, Zadarma — ready connectors. For anything else — upload MP3/WAV manually or via API. We'll set up a custom integration in 1–2 days.
Yes. All recordings are encrypted (AES-256) in transit and at rest, accessible only to your team. GDPR-compliant, data stored in EU, we sign NDA and DPA.
A 10-minute call is analyzed in 2–4 minutes. Bulk processing (1,000+ recordings) — a few hours. Email and in-platform notifications when your report is ready.
No. If you already use our voice module — call analysis is included inside the platform. You can buy a standalone analytics subscription if your recordings live in another service.
Transcription with timecodes, manager scoring on 10+ criteria, top missed opportunities, emotion heatmap, objection list, team benchmark, training recommendations.
Chats, calls and conversation analytics — run your business from the Happ app.
All messengers in one place: no customer is left without a reply.
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