Webinar for business: AI in E-comHow to build one AI system for your chats, your sales and your quality control
We rebuilt the platform end to end, and at the session we show it running on real e-commerce scenarios. This is not a bot and not a script: AI takes the first line in chats and on the phone, carries the customer through to an order, and when the question is hard it hands over to a manager together with the whole context.
Take a seat
The link goes to your email.
One reminder before we start, nothing after.
Live on the marketplaces and CRMs you already sell on
SalesDrive
keyCRM
NetHunt
OLX
Prom
Rozetka
Platform v2
Two jobs, one system
Both halves shown live at the session. The front line and the read-out behind it are the same platform — which is the only reason the second one has anything to read.
AI holds the first line
It answers in chats and on the phone, walks the customer to an order, drops a payment link into the conversation and offers the thing that goes with it. A question that needs a person goes to a manager with the whole thread attached — not as a fresh ticket.
The system reads your team
In parallel it listens to the calls and reads the conversations, and shows how the sales floor actually works: who follows the script, where a chat dies without an order, and what customers keep refusing over.
Agenda
What we go through
Five scenarios, each one shown running rather than described.
01
Confirming an order by phone
The agent calls, checks the delivery address, hears the answer out and sets the status in the CRM — with nobody on the team dialling the number.
02
Instagram Direct, end to end
An instant first reply, the catalogue answered from inside the chat, a payment link in the thread and an upsell while the customer is still reading.
03
Call analysis: who works to the script
Every call scored against your own script, and the refusal topics ranked — so the reason orders fall through stops being a guess.
04
Chat analysis: where the orders leak
The point a conversation breaks off with no order, and the count of leads that costs you — per channel, per manager, per month.
05
The rebuilt platform, live
Chats with an AI mode, the mobile app, and MCP wired through to SalesDrive, keyCRM, NetHunt, OLX, Prom and Rozetka — demonstrated on a working account, not on slides.
After the session
Three things you will know by 8 PM
Not principles — answers about your own store.
Which scenarios you can hand over today
Of everything your team does by hand right now, which parts are ready to move to AI this week and which ones are not ready yet.
How well your team is actually working
What script adherence, response time and handover quality look like when something measures them instead of somebody remembering them.
Where the orders are going missing
The exact step in the chat and the exact moment in the call where a customer who was ready to buy stops answering.
Audience
Who this is for
Three seats in the room, each with a different reason to be there.
Online store owners and marketplace sellers
You see the order count climbing and the team not keeping up. The session is about which part of that no longer needs a person at all — and which part always will.
Heads of sales and support
You answer for response time, for the quality of every reply and for orders reaching the CRM intact. You leave with a way to measure all three without listening to calls by hand.
Ops managers, CRM admins and integrators
You are the one who has to connect it. We show the wiring: what MCP does, where the data sits, which scenarios hold up in production and where an implementation usually breaks.
Before you register
The usual questions
Including the one about who should not bother.
What does it cost?
Nothing. Registration is there so we have somewhere to send the link and the reminder — not as a paywall in disguise.
Do I have to be a HAPP customer already?
No. Most of the session is about finding where a store loses orders, and that is worth knowing whatever you run on.
Do I need to prepare anything?
No. Bring the questions you have about your own chats, calls and CRM — the demo is run against real scenarios, so it can take yours.
Who is it not for?
If nothing is coming in yet — no chats, no calls, no orders — there is nothing here to automate, and this session will not change that.
Registration
September 3, 7:00 PM
One hour, online, free. Everything above shown running — on the platform, on real scenarios, with your questions taken as they come.
- Which scenarios you can hand over today
- How well your team is actually working
- Where the orders are going missing
Take a seat
The link goes to your email.
One reminder before we start, nothing after.