Countdown to launch in T-minus
Connect Sitniks CRM to HAPP AI — automate order processing and customer communication across all messengers.
CRM set up, but sales aren't growing
You invested time in Sitniks, but the data sits idle. HAPP AI turns it into revenue.
Leads lost across channels
Customer wrote on Instagram and Telegram — manager treats them as two different people.
Pipeline stuck in place
Manager forgot to move the card. Customer waited — and went to a competitor.
Repeat buyers treated as new
A loyal customer gets a template reply. Nobody knows about their 5 previous orders.
What you get with the integration
Sitniks plus every messenger your customers use — one assistant that sells and processes orders.
Native syncOrders land in Sitniks within seconds
AI confirms the order in chat — HAPP creates it in your funnel with the correct status and source.
Telegram“I’d like to order item #47”
1.8s ago
NewOrder #SD-1247
Item #47
All channels in one inbox
Sitniks plus all your customer messengers — one unified feed.
Telegram
Instagram
WhatsApp
Viber
FacebookSitniksCatalog, contacts, funnel, orders
All Sitniks data is available to AI in real time — no delays, no manual exports.
Product catalog
Prices · stock
Customer base
Purchase history
Sales funnel
Funnel stages
Orders
Auto-create
Instant replies, 24/7
AI responds in under a second. No lost leads at night or on weekends.
Smooth handoff to manager
AI detects complex cases and hands them off with full chat history and customer profile.
Complex question detected
refund + custom shipping
Context packed
18 messages · order #4827
Slava joined the chat
customer doesn’t notice the switch
AI spots buyers ready to convert
Every conversation gets an AI readiness score and moves to the right Sitniks funnel stage.
Хочу замовити iPhone 17 Pro сьогодні
Funnel analytics
Conversion, response time, top questions, team performance — by channel and assistant.
Conversion
+38%
Avg reply
0.8s
Top channel
Telegram
Clients who already use HAPP AI
They connected other CRM integrations and are waiting for Sitniks.
Customer satisfaction after connecting HAPP AI
95%Teams
businesses across Ukraine
Speed
AI assistant response time
What you need to connect
A short checklist — once you have these, the setup takes just a few minutes.
Sitniks CRM account
An active Sitniks account with admin permissions to access integration settings.
Sitniks API key
Your access token from Settings → API. Required so HAPP AI can authenticate with your CRM.
HAPP account + assistant
Active workspace at my.happ.tools with at least one assistant configured to talk to customers.
Funnel & initial status
Choose which Sitniks funnel new leads land in and what starting status they get.
Be the first to know
Leave your email and we'll notify you the moment the Sitniks integration goes live.
Frequently asked questions
Answers to the most common questions about the Sitniks × HAPP AI integration.
How long does the setup take?
Typically 5–10 minutes. You need an API key from the Settings → API section in Sitniks and an active assistant in HAPP AI. Once you paste the key, the integration starts working immediately.
What data syncs between HAPP and Sitniks?
Product catalog (names, prices, stock levels), customer base with purchase history, sales funnels with stages, and new orders that AI creates automatically during conversations.
Is there an extra fee for the integration?
The Sitniks CRM integration is included in the standard HAPP AI plan at no additional cost. You only pay for your chosen plan.
What happens if a customer writes in multiple channels at once?
HAPP AI merges all conversations with the same customer into a single profile — regardless of the channel (Telegram, Instagram, WhatsApp, etc.). Only one record is created in Sitniks, not duplicates.
Can AI create orders in Sitniks automatically?
Yes. When a customer confirms a purchase in chat, HAPP AI automatically creates an order in the chosen funnel with the correct status and customer data — no manager involvement needed.
How does handoff to a manager work?
AI detects situations that require human input (complaints, unusual requests, price negotiations) and transfers the conversation to a manager with the full chat history and customer profile.
