March 18, 7:00 PMArchived β€” March 18, 2026

keyCRM + AI Agent: How an Online Store Processes 200 Orders Without Managers

At the webinar, we showed how HAPP's voice and text AI assistant works with keyCRM: handles first-line support 24/7, confirms orders, logs inquiries in CRM, and passes to a manager only what truly requires a human.

Watch recording

Who this webinar was for

πŸ“ˆ

Online store owners on keyCRM

When orders grow but the team can't keep up β€” calls, messages, statuses flying everywhere.

πŸ“±

Sales & support leaders

When it's crucial not to lose any inquiry, reduce response time, and keep all communication in keyCRM.

πŸ“

Operations managers / CRM admins / integrators

When you need to understand: how AI technically connects to keyCRM, which scenarios actually work, what data to prepare.

What we covered

πŸ“¦

Support & orders 24/7 in keyCRM

How to offload first-line support and not lose inquiries: calls, messengers, repeat questions β€” all in one place.

⚑

Instant handling of common requests

AI answers FAQs in seconds: order status, product availability, delivery terms β€” no queue, no waiting.

πŸ“Š

Logging every inquiry in CRM without manual work

How every call and chat automatically lands in keyCRM: comment, tag, result, full communication history.

πŸ”„

Creating and updating leads & deals

How AI creates a lead or deal, updates fields, sets a task β€” or passes to a manager by your rules.

🧠

Live demo: keyCRM ↔ HAPP AI ↔ Nova Poshta

We showed the integration live β€” from a customer call to an updated status in keyCRM.

πŸ”§

How to start so it works in your store

What to prepare: scenarios, knowledge base, access, integrations.

Want a live walkthrough on your data instead?

Book a one-on-one session and we'll show HAPP working on your processes.

This webinar is in the archive

Subscribe

We use cookies to analyze site traffic and improve your experience. Privacy Policy